Your AI agent answers every inquiry in under a minute — phone, web form, or text — qualifies the lead, and books the next step before they shop the competition.
A natural-sounding AI receptionist picks up calls after-hours and during busy days, captures move details, and emails you a summary plus the recording.
Replace your static "Get a quote" form with a guided AI chat that asks the right follow-up questions and qualifies the move on the spot.
Inbound text messages get an instant reply confirming receipt and asking the questions a human would have asked anyway.
Stop typing out estimates one at a time. Your AI agent generates a clean, branded quote with itemized pricing the moment a lead is qualified — and follows up if they don't respond.
Inventory, distance, stairs, packing materials — your pricing rules run automatically and produce a quote your customer can accept with one click.
Each quote comes with a unique book-now link. Customers reserve their date with a deposit, no back-and-forth required.
If a customer doesn't book, the AI follows up at the right moments — not too pushy, not too quiet — until they decide.
Once a job is booked, ZapTheMove handles the logistics so you and your crew can stop juggling text threads.
Drag-and-drop calendar that respects crew sizes, truck capacity, and travel time. Conflicts surface before they happen.
24-hour and 1-hour reminders go out automatically by SMS and email so move days don't get rescheduled at the curb.
Happy customers get a polite nudge to leave a Google review — the AI knows when to ask and when not to.
Know which marketing channels are paying off, which crews close fastest, and where leads are slipping through. No spreadsheets.
Every booked move ties back to the original lead source so you stop paying for ads that don't convert.
See the journey from inquiry → quote → booking → completed move, and exactly where leads drop off.
Time-on-job, customer ratings, and revenue per crew, all in one view.
Every feature is shaped by the real-world tools, regulations, and platforms household movers already deal with — not generic small-business templates.
Our AI estimator produces written estimates that line up with the FMCSA's binding-estimate requirements for interstate moves — cubic-foot inventories, accessorial fees, and clearly stated terms. See our field note on estimates that book for the underlying playbook.
Our review automation requests feedback on the platforms that actually move the needle — your Google Business Profile, Yelp for Business, and your BBB profile — at the moment customers are happiest. (More on the layered reviews + COI + FMCSA trust stack.)
The AI agent answers across your website form, SMS, and email — the same channels referenced in the ATA Moving & Storage Conference consumer-protection playbook for reputable movers. Almost half of inquiries arrive after hours and on weekends; the AI captures them too.
Seasonal pricing models are calibrated against publicly available migration patterns from the U.S. Census Bureau — so your AI prices May and August differently from November.
Starter ($199/mo) includes every AI feature — the 24/7 sales agent, AI quote generator, smart dispatch, post-move follow-up, customer SMS updates, and the analytics dashboard. The only differences between tiers are job volume caps, the number of crews, and the level of dedicated support. Pricing details on the /pricing page.
Yes. During onboarding we load your specific cubic-foot rates, distance multipliers, stair fees, long-carry charges, packing/unpacking pricing, and seasonal adjustments. Your branded PDF template (logo, colors, terms) is set once and then auto-applied to every estimate the AI sends.
Yes. We connect to the phone number, web form, SMS line, and inbox you already use — no rip-and-replace. The AI listens on those channels and replies in under 60 seconds. Your Google Business Profile is also linked so review requests fire after each completed move.
Yes. The quote generator references your USDOT number, applies your published tariff, and produces written estimates that align with the FMCSA binding-estimate rules for interstate household moves. See our field note "Moving estimate that books" for the underlying playbook.
After each job is marked complete in your dashboard, the follow-up bot sends a personalized SMS or email asking the customer for a Google Business Profile review (and optionally Yelp or BBB). Timing, cadence, and the message itself are tunable per company. Unhappy customers route to you privately so issues are resolved before they hit a public review platform.
A daily view of every job, the assigned crew, route ordering, drive times, conflicts (overlapping windows, missing equipment), and an exception list for anything the AI flagged for human review. You can drag jobs between crews, and the customer auto-receives an updated ETA SMS.
During onboarding you operate in supervised mode for roughly three days — the AI drafts replies and you approve, edit, or reject. After flipping it on, every conversation lives in your dashboard and you can jump in at any time. A daily digest summarizes what happened overnight.
Both. Local-only movers use the same AI agent, dispatch, and review automation; the FMCSA-specific quote logic simply does not fire. Interstate carriers gain the additional USDOT/tariff/binding-estimate behavior.
Next up: see how the 48-hour onboarding works, or check plans & pricing (Starter $199/month).
The fastest way to know if ZapTheMove fits your business is to watch it work on your actual leads. We'll set up a free demo with your team.
Get started →No card needed. No sales pressure.